How Papagayo Design Center S.A. collects, uses, and protects your personal information when you visit our website or contact us about your project.
Last Updated: April 15, 2026
Papagayo Design Center S.A. ("we," "us," or "our") operates the website www.papagayodesigncenter.com from Playas del Coco, Guanacaste, Costa Rica. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our contact forms.
By using our website, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our website.
Legal basis — Costa Rica Ley 8968: We process personal data in accordance with Costa Rica's Ley de Protección de la Persona frente al Tratamiento de sus Datos Personales (Ley 8968) and its implementing regulations. You retain the rights of access, rectification, cancellation, and objection (derechos ARCO) at any time. For inquiries involving visitors from the European Union, we also apply GDPR-equivalent safeguards.
When you submit our contact form or request a meeting, we collect the following information that you voluntarily provide:
When you visit our website, certain information is collected automatically through analytics technologies:
We do not require user accounts, passwords, or logins. We do not process financial transactions or payment information through this website.
We use the information we collect for the following purposes:
We use Google Analytics 4 (property ID: G-3M74S1RMM6) to collect anonymized usage data about how visitors interact with our website. Google Analytics uses cookies to distinguish unique users and sessions. These cookies do not identify you personally.
Google Analytics 4 does not store complete IP addresses. Data is processed by Google LLC in accordance with their Privacy Policy.
Beyond Google Analytics, our website does not set any first-party or third-party cookies. We do not currently use retargeting pixels, advertising cookies, or social media tracking pixels. Should we implement such technologies in the future, this policy will be updated accordingly.
We use the following third-party services to operate our website and process your inquiries. Each service receives only the minimum data necessary for its function:
Our contact, newsletter, and guide-request forms submit data through a secure webhook to Make.com, an automation platform operated by Celonis Inc. Make.com routes your submission to the appropriate downstream service (email, CRM, or newsletter list) and does not retain your personal data beyond what is required to complete that routing. See the Make.com Privacy Notice.
We use Google Workspace to send and receive email correspondence, including automated guide deliveries and responses to form submissions. Gmail uses SPF, DKIM, and DMARC authentication to verify message origin. See the Google Privacy Policy.
If you subscribe to our newsletter or request a guide, your name and email are added to a Mailchimp audience used to deliver requested content and occasional project updates. You may unsubscribe at any time using the link in any email we send. See the Mailchimp Privacy Policy.
We use Cloudflare Turnstile — a privacy-preserving CAPTCHA alternative — to protect our forms from automated abuse. Turnstile analyzes browser signals only; it does not use cookies or track users across sites. See the Cloudflare Privacy Policy.
Contact form submissions are registered in our ClickUp project management system via the Make.com webhook integration. This allows us to track and respond to your inquiry efficiently. The data stored in ClickUp includes your name, email, phone, and project details. See the ClickUp Privacy Policy.
Google LLC processes anonymized analytics data on our behalf. Google may transfer data to servers in the United States. Google Analytics 4 is configured to anonymize IP addresses. See the Google Privacy Policy.
We may use the Meta Pixel on our website to measure the effectiveness of advertising campaigns on Facebook and Instagram and to deliver relevant content to visitors who have expressed interest in our services. The Meta Pixel may collect pseudonymous browser and device information and may set cookies to recognize repeat visitors. Data is processed by Meta Platforms, Inc. in the United States and may be shared across Meta's ad network. You can control Meta's use of your information through your Facebook ad preferences. See the Meta Privacy Policy.
Our website is hosted by Netlify, which may log standard server access information (IP address, user agent, timestamp) for security and operational purposes. See the Netlify Privacy Policy.
Our website includes a WhatsApp chat link that allows you to contact us directly. Clicking this link opens WhatsApp on your device. Any conversation through WhatsApp is governed by WhatsApp's Privacy Policy (Meta Platforms, Inc.).
You may request deletion of your personal data at any time by contacting us (see Section 8).
We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website is served over HTTPS (SSL/TLS encryption) to protect data in transit. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your data is being handled, please contact us: